I bought a new wireless router for the apartment. The first one was a dud. Thanks Walmart!
I repurchased the same router from Best Buy. Lo and Behold... it was working a lot better than first. It was still not functioning but at least the lights turned on for this one.
So I call my friendly international technical assistance. Yes this man was definitely Indian. A lot of people have very strong opinions about overseas customer service agents. But I will say this for the record. I believe that India is the SMARTEST nation in the world. I do not know how anything I own would function if there wasn't some sweet knowledgeable techincal assistant rep to make it work after I broke it. But I digress.
I thought I was going to have to replace the second router after it too failed to function. But turns out, I had changed the name of the network to something that was not compatible. Apparently, NO DIGGITY NO DOUBT, is not a suitable name for the router. Although I feel he is grately mistaken!
What even worse is when you have to spell out that name to the internation customer service agent. N-as-in-Nancy O-as-in-Oh maybe-I-shouldn't-have-named-it-this. As is is extremely hard to keep a straight professional tone over the phone when you're laughing at having the customer service agent repeat back your stupid network title.
LB
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